Crystal Board by The Crystal Kayak Company

• Description
• Package
• Shipping & Return

• Embark on an aquatic adventure like never before with Crystal Board, the trailblazing transparent stand-up paddleboard (SUP) revolutionizing water sports. Offering an unparalleled view beneath the waves, the Clearly Better paddleboard from Crystal Board invites enthusiasts to explore the depths in a truly immersive experience.

  As the premier manufacturer and distributor of commercial-grade transparent SUPs, Crystal Board is your gateway to a #clearlybetter way of enjoying the water.

  

  Key Features:

  • Dive into an extraordinary underwater world with unrivaled visibility, perfect for both recreational riders and daily renters

  • Encounter a diverse array of marine life including fish, manatees, turtles, starfish, and vibrant plant life, bringing the ocean's wonders to life before your eyes

  • Versatile design caters to adults and youth alike, whether you're cruising leisurely, casting a line for fishing, or snorkeling in search of adventure

  

  Craftsmanship:

  • Crafted from solid yet lightweight 6mm GE™ Lexan™, the Crystal Board ensures durability and crystal-clear transparency for an unforgettable experience

  • GE™ Lexan™, renowned for its versatility, is utilized in various modern applications such as bullet-resistant glass, vehicle windows, and more, guaranteeing top-notch quality

  • Engineered for commercial-grade performance, the Crystal Board is built to withstand the rigors of frequent use, backed by a robust 2-Year Warranty for peace of mind.

  

  Convenience:

  • Designed with user convenience in mind, each board weighs a manageable 42 lbs. and measures 10'8" for easy transport and maneuverability

  • Featuring a center handle on the bottom, carrying your Crystal Board to and from the water is effortless, while the optional Beach Trolley with all-terrain wheels offers added mobility and convenience for any adventure.

• If you are interested in a Crystal Kayak or Board, don't forget to checkout other Crystal Kayak Accessories byclicking this link.

• With your purchase, the Crystal Board will be securely packaged for shipping and includes the following:

  1 x Ankle Leash

  1 x SUP Fin

  1 x Basic Aluminum Paddle

  
  

• We Offer The Fastest Shipping & Hassle Free Returns!

  Kayakish is committed to getting your orders shipped and in your hands as fast as possible.

  Shipping Information

  If your order is in stock and we process the charges to your credit card, and it will ship within five business days from the date of your order.

  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.

  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@kayakish.com

  Large items are shipped via truck freight(LTL). Anything shipped via LTL is curbside delivery only.

  Order Confirmation

  As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.

  If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

  Receiving Delivery

  Inspect the box for any signs of damage before opening it. If you believe there might be any damage to the product inside, please take a photo of the unopened box. This will help us in determine that the shipper was at fault in damaging the delivery. We need to be notified of any damage within 5 days of you reaching your delivery to ensure that it will be fixed at no cost to you.

  If you refuse delivery of your order, you will be assessed a 25% restocking fee plus return and initial shipping charges. Please contact us immediately if your delivery is damaged and mark the receipt document that the shipper gives you with the word “DAMAGED” on it to signify into the shipper’s system that the delivery was damaged.

  In the rare event that your delivery is damaged, all of our suppliers will work to quickly send replacement parts or even a completely new delivery if the need arises. This is entirely up to the discretion of the manufacturer, but your satisfaction as a customer is the top priority of both Kayakish and the manufacturers we represent.

  Return Policy

  We understand that occasionally a customer may purchase something that isn’t the best fit for them so we encourage you to contact us to assist you in your purchase if you have any questions at all before you submit your order. Kayakish is not responsible for ensuring compliance with any local building codes or statutes, so please make sure that you research this for your community before ordering.

  We want you to be 100% Satisfied with your order. If you are dissatisfied with your order please contact us immediately with the problem and we will do our best to allow you to either exchange it, replace it or issue a refund of your money within 30 days of your purchase.

  - All returns require a RMA number to be assigned before returning.

  - Must be in original packaging

  - All returns are subject to review and approval and a 25% restocking charge.

  - You are responsible for return shipping costs. Unless the product is defective upon arrival.

  In order to return your purchase please send an email to support@kayakish.com with your order number and the items you wish to return.

  Some Products are made to order and therefore cannot be returned/refunded. These products will have: “THERE ARE NO RETURNS ON THIS PRODUCT ONCE ORDERED.” listed on their page.

  Cancel Or Modify Order

  If you have placed an order and would like to cancel for any reason, please contact us immediately. We will do all we can to cancel the order, but if this is not possible, you are liable for all shipping, restocking, and/or handling fees, including promotional outbound shipping, and return shipping.

  If a customer cancels an order after it has already shipped, refuses the package from FedEx, UPS, USPS, or a freight carrier or if the item is returned to us after three delivery attempts, a restocking fee of 25% and two-way shipping will be deducted from the customer’s refund.