Shipping policy

Delivery is typically 2-7 days from the day of ordering.

A nominal handling charge is applicable on items depending upon their size & weight within the contiguous United States.

If your order is in stock and we process the charges to your credit card, our goal is to ship your order out within the timeframe specified on the product page. If we foresee potential delays beyond this shipping window, we will reach out to you directly to inform you. If for some reason you have not received your shipment within a reasonable timeframe or have not heard from us, feel free to reach out at support@kayakish.com.

We partner with the top-of-the-line freight carriers in the country to ensure that your kayaks arrive fast and damage-free! Our carrier has a 99.96% damage-free rate and we are confident that you will be pleases with the services offered.

BUILT TO ORDER" ORDERS

There are certain brands of boats that we sell that we do not stock in-house, simply because they offer a ton of different color combinations, packages, etc.. These brands' boats will be shipped directly to you from the manufacturer. In some cases, the manufacturer will have the color you ordered in their inventory and almost ready to ship out. In the event that they do not have the color/package/etc that you ordered in their inventory, they will manufacture it on the spot for you!

If the item is in their inventory, it will typically ship out within 1-2 weeks. This is because the item will need to be packaged and an appointment will need to be made for a freight carrier to come pick it up. 

If the item is not in their inventory and needs to be manufactured, it will typically ship out within 2-4 weeks (usually closer to the 3 week mark). 

Please keep in mind that these are estimated shipping times are not guaranteed, and may vary depending on the time of year ordered. After you place your order, we will email you with an "expected completion date" of when the item is expected to be done with the manufacturing process, packaged, and ready to ship (this is not a "delivered to you" date).

Once shipped, transit time is typically anywhere from 2-5 business days, depending on your distance from the manufacturer. 

In the vast majority of orders, we are able to beat these timelines! We just want to make sure that we are very transparent with the process and the time involved.